Die Zusammenarbeit mit customweb ist partnerschaftlich und professionell. Unsere Anliegen und Wünsche werden in den Shopmodulen jeweils zuverlässig und sauber umgesetzt. Dank der guten Implementierung unserer Zahlungslösung und der freundlichen und raschen Hilfe bei Fragen begeistern wir unsere gemeinsamen Kunden immer wieder.

Alessandro Di Leta, Marktmanager (PostFinance) (PostFinance)

A sustainable success requires a smooth operation of your IT-solution. We take responsibility for all the necessary aspects and guarantee a professional and long-term cooperation.

A sustained orientation towards your customer needs demands a support reaching beyond the mere selling. Due to our distinct expert knowledge and experience, we can offer you more than just an efficient IT-solution. We also provide you with a highly productive service infrastructure and the best possible adaptation of our support activities to your needs. You concentrate on the sales - We will handle the operation of your platform.

You define the scope of services which you deem necessary based on the completion of your personal Service Level Agreements (SLA).

A SLA with customweb includes:

  • A holistic package allowing you to concentrate on your business
  • A guaranteed high availability and fast reaction time
  • A dynamic team of experts at your disposal for any kind of questions and problems concerning the operation of your application - around the clock
  • An individual solution optimally adapted to your software
  • An early recognition and elimination of problems
  • The planning of increments due to a vivid exchange of ideas

Have customweb operate your IT-solutions, too, and let yourself be convinced of our outstanding service infrastructure.


Maintenance, SLA, Support