A sustainable success requires a smooth operation of your IT-solution. We take responsibility for all the necessary aspects and guarantee a professional and long-term cooperation.

A sustained orientation towards your customer needs demands a support reaching beyond the mere selling. Due to our distinct expert knowledge and experience, we can offer you more than just an efficient IT-solution. We also provide you with a highly productive service infrastructure and the best possible adaptation of our support activities to your needs. You concentrate on the sales - We will handle the operation of your platform.

You define the scope of services which you deem necessary based on the completion of your personal Service Level Agreements (SLA).

A SLA with customweb includes:

• A holistic package allowing you to concentrate on your business
• A guaranteed high availability and fast reaction time
• A dynamic team of experts at your disposal for any kind of questions and problems concerning the operation of your application - around the clock
• An individual solution optimally adapted to your software
• An early recognition and elimination of problems
• The planning of increments due to a vivid exchange of ideas

Have customweb operate your IT-solutions, too, and let yourself be convinced of our outstanding service infrastructure.